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Massachusetts Emergency Crisis Hotlines and Helplines

If you know of a hotline or helpline that we've missed please let us know. E-mail us through our e-mail contact form. This is a free service.

Boston Area Rape Crisis Center Hotline
99 Bishop Allen Drive
Cambridge, MA 02139
Hotline: (800) 841-8371
Phone: (617) 492-8306
TTY/TDD: (617) 492-6434

Department of Elder Affairs Elder Abuse Hotline
One Ashburton Place, Room 517
Boston, MA 02108
Hotline: 1-800-922-2275 (Voice/TTY)
Fax: (617) 727-9368
E-mail: 800AgeInfo@umassmed.edu
Web: MA Department of Elder Affairs

Department of Social Services Child-at-Risk Hotline
Hotline: 1-800-792-5200

Fenway Community Health Gay and Lesbian Helpline
7 Haviland Street
Boston, MA 02115
Hotline: 617-267-9001 / 888-340-GLBT (4528)
Phone: 617-267-0900
Spanish Information: 617-927-6460
TTY: 617-859-1256
Web: Fenway Community Health

Help For Abused Women and their Children (HAWC)
27 Congress Street, Salem, MA, 01970
Hotline: (978)-744-6841
Gloucester Hotline: (978)-281-1135
Phone: 978-744-8552
Fax: 978-745-6886
Web: HAWC

Llamanos: Spanish Language Hotline
c/o Rape Crisis Center of Central MA
Hotline: (800) 223-5001
TTY: (508) 852-7600

The Massachusetts Substance Abuse Information and Education Helpline
c/o The Medical Foundation
95 Berkeley Street
Boston, MA 02116
Helpline: 800-327-5050
TTY: 617-536-5872
Fax: 617-292-5085
E-mail: helpline@tmfnet.org
Web: Massachusetts Substance Abuse Information and Education Helpline

Parental Stress Hotline
1-(800) 632-8188

Samaritans: Massachusetts 24 hour Crisis Intervention/ Suicide Hotlines
Teen Hotline: 800-252-8336 (statewide)
Boston Hotline: 617-247-0220
Suburban West Hotline: 508- 875-4500
Merrimack Valley Hotline: 866-912-4673
Fall River/New Bedford Hotline: 508-673-3777 / 508-999-7267
Cape Cod and the Islands Hotline: 800-893-9900/508-548-8900
Web: Samaritans of Boston